- The request for cancellation and refund if any should be made in the Cancellation Form, duly signed by the traveler/guardian or by e-mail sent from the travelers personal ID.
- Cancellation request will be received during working days and during working hours. It will be processed form the time of receipt of the form or email.
- Refund will be paid by cheque only (not cash) or account transfers within 15 days of event conclusion.
- Backpack outdoors reserves all rights to modify/change any program/event. For any reason of cancellation, cancellation charges will be applicable as follows
- For more than 7 days prior to departure, 90% of the program fees will be refunded, or 100% amount can be remitted for future programs conducted within next 3 months of the amt paid.
- For cancellation done more than 3 days and less than 7 days prior to the departure date, 50% of program fees will be refunded.
- No refund will be made if cancellation is made within 3 days prior to the departure date of the event.
- If the event is canceled due to any natural calamity, political unrest or other such reasons beyond our control the same cancellation policy will apply.
- If the event is canceled by Backpack Outdoors due to the insufficient number of people, or any other situation then the full amount will be refunded or adjusted in next event.
- The request for cancellation and refund if any should be made in the Cancellation Form, duly signed by the traveler/guardian or by e-mail sent from the travelers personal ID.
- Cancellation request will be received during working days and during working hours. It will be processed form the time of receipt of the form or email.
- Refund will be paid by cheque only(not cash) or account transfers within 15 days of event conclusion.
- Backpack outdoors reserves all rights to modify/change any program/event.
- For any reason of cancellation, cancellation charges will be applicable as follows
- For cancellation made more than 30 days prior to departure, 90% of the program fees will be refunded.
- For cancellation made between 30 to 16 days prior to departure date, 50% of program fees will be refunded.
- No refund will be given if cancellation is made within 15 days prior to departure date of the event.
- If the event is cancelled due to any natural calamity, political unrest or other such reasons beyond our control the same cancellation policy will apply.
- If the event is cancelled by Backpack Outdoors due to insufficient number of people then full amount will be refunded or adjusted in next event.
Please Note: Few specific and event related cancellation policies are mentioned on the event pages.