Rules and Regulations:

On camping sites / During adventure activities

Participant(s)/Guardians should understand the risks involved in any adventure activity, before enrolling.

In case of any injury, sickness, accident, death or any other casualty or loss or damage of valuables or luggage or any equipment; organizers, volunteers or experts or any other person involved wholly or partially, either individually or jointly with Backpack Outdoors shall not be responsible in any manner for the same and no claims of participants, parents, guardians, relatives or friends of participants will be entertained.

During the camp or treks or any adventure activity conducted by Backpack Outdoors, participants shall abide by instructions and authorized representative of Backpack Outdoors.

During the camps or treks or any adventure activity, the decision of authorized representative of Backpack Outdoors shall be final and binding on all participants.

If participant(s) is found to disobey the directions/instructions of the authorized representative of Backpack Outdoors, participant(s) shall themselves be liable for consequences faced.

Participant(s) is responsible to inform the representative of Backpack Outdoors regarding and medical ailments and disorders etc. arising during the program should be informed to the organizers.

Any expenses for all medical treatment and arrangements made by the organizers for the participants will be solely borne by the participant.

Consumption of liquor, tobacco products, cigarette etc. is strictly prohibited during the programs.

Participant(s) should follow eco friendly behavior and respect nature i.e. avoids destruction of the flora and fauna, avoid throwing plastics in the places visited etc.

Cancellation

• The request for cancellation and refund if any should be made in the Cancellation Form, duly signed by the traveler/guardian.
• Cancellation form will be available in the office during working days and during working hours.
• Refund will be paid by cheque only(not cash) within 15 days of event conclusion.
• For cancellation of air tickets, rules of airline will be applied.
• Substitution of one person with another will be permitted where feasible and will be at the discretion of the management.
• Backpack Outdoors reserves all rights to modify/change any program/event.
• Backpack Outdoors reserves all rights to cancel any event and in that case only, all fees accepted as “program fees/event fees” will be refunded within 15 working days after the date of cancellation.
• In situation where cancellation of any event is due to reasons beyond our control like political unrest, natural calamities, transport failures etc. no refund shall be payable.

For any reason of cancellation, cancellation charges will be applicable as follows

For events/programs of 1 day to 4 days –

• For more than 7 days prior to departure, 90% of the program fees will be refunded, or 100% amount can be remitted for future programs conducted within 3 months.
• For cancellation done more than 3 days and less than 7 days prior to the departure date, 50% of program fees will be refunded.
• No refund will be made if cancellation is made within 3 days prior to the departure date of event.

For tours of more than 4 days –

• For cancellation made more than 30 days prior to departure, 90% of the program fees will be refunded.
• For cancellation made between 30 to 16 days prior to departure date, 50% of program fees will be refunded.

• No refund will be given if cancellation is made within 15 days prior to departure date of the event.

For Himalayan and long distance Treks –

• Up to 24 Days : 95% of the Trek / Tour cost will be refunded
• Between 14-24 Days : 70% of the Trek / Tour cost will be refunded
• Between 14-08 Days: 50% of the Trek / Tour cost will be refunded
• Less than 7 Days: No refund